Global—Home Page Navigation

The Global section features products shipped directly from our main warehouse in China to customers worldwide. This section is available to all customers, including those in the USA, offering seamless international checkout and reliable global delivery of ChillCat Guitars.

Shipping From China to the USA

Most orders ship out within 2-5 business days of being placed. Total transit time varies depending on your address. We ship via UPS and FedEx, with an estimated delivery time of 10–15 business days. Please note that tracking may not update for the first 10 business days after the label is created. This is normal-the detailed route information will appear once the package reaches the U.S. mainland and enters the carrier's scanning network.

Shipping From China to Other Countries (Except USA)

Most international orders (outside the USA) ship within 2–5 business days. Transit times vary by destination. We ship via China EMS Post, with an estimated delivery window of 18–60 business days. Tracking updates may be delayed for the first 1–7 business days after the label is created. This is normal—the route details will appear once the package reaches the EMS facility and enters the carrier's scanning network.